Help

Thank you for shopping on our web site! We have worked hard to make your experience as smooth and trouble free as possible. If you need help, please refer to the frequently asked questions below. If you can't find the answer your question, or if you need more help, feel free to contact us.

Is shopping on your site safe?
We use the latest encryption technology to protect the personal and financial information of our customers. We are also dedicated to the privacy of our internet users. For more information, view our Security and Privacy Policy.

How do I shop?
Just click on the links that interest you. Once you find product you think you would like to buy, click on the "add to cart" button on that item's page. The item will be added to your electronic shopping cart and you will be shown a summary of what is currently in your cart. From there, you can continue shopping, check out, or empty your cart.

How can I see what is in my shopping cart?
You can click on the "shopping cart" link at the top of the page at any time to see what is in your shopping cart.

If I place something in my shopping cart, am I obligated to buy it?
No, the shopping cart is for your convenience only. No purchase is made until you check out and submit your payment information. You are welcome to empty your cart at any time while shopping. Even if you leave the site without finalizing your purchase or emptying your cart, your cart will likely still contain the items you placed in it when you come back.

I'm ready to buy, now what?
View your shopping cart by clicking on the "shopping cart" link anywhere in the store. A summary of the items in your cart will be displayed. Click on the "check out" link and an order summary will be displayed with any applicable shipping charges or sales tax. This page is encrypted with SSL technology for your security. If you are satisfied with the order, fill out the form with your payment and shipping information and click on the "make purchase" button.

How do I get a receipt? You can get a receipt in two ways. When you make a purchase, a complete order summary is displayed. You can print this page out from your browser. You will also receive an email confirming your order. This email will contain a web site address. Pointing your web browser to this address will display your order at any time.

How will I know if my order has been shipped?
When you access the order page through the address contained in your confirmation email as described above, the shipped status of your order will be displayed. If your order has been shipped, the shipping date will be displayed.